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FAQ 常见问题

  • How do I run a sales report for Rail Europe B2B Booking tool bookings? 如何通过 EASY RAIL ACCESS 预订系统查询销售报告?
  • Who do I contact with a billing / accounting issue? - 如有财务账单相关的问题,我该联系谁?
  • I received an error pulling up a schedule. What do I do? 当我搜索行程时出现错误,我该怎么办?
  • What is the Agency Account Number? 什么是代理商账号?
  • What criteria can I use to pull up an existing booking? 如果我忘记订单号,我该如何查询?
  • How do I manage the exchange rate to set my selling currency? 如何设置账户的卖出货币?
  • How do I clear my internet browser cache? 如何清除浏览器缓存?
  • User guide - Access Management to Key accounts 用户指南 - 大客户访问权限管理

目录

  • Breaking news and updates - 突发新闻与更新
  • Planning - 行前计划
  • Booking - 预订行程
  • Traveling - 旅行途中
  • FAQ 常见问题
  • Groups Travel - 10人及以上的团队出行
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